API Documentation

This article highlights most of our current API documentation for Biglytics

This is only Available for the following versions of Biglytics: 
1. Biglytics Professional
2. Biglytics Enterprise

GET  /crm-objects/v1/objects/tickets/paged

Required Parameters How to use Description
OAuth Access Token or API Key Authorization: Bearer {token} header or hapikey={key} query parameter. Used to authenticate the request. Please see this page for more details about authentication.
Example GET URL:
https://api.hubapi.com/crm-objects/v1/objects/tickets/paged?hapikey=demo

Example response:
{
"objects": [
{
"objectType": "TICKET",
"portalId": 62515,
"objectId": 176601,
"properties": {},
"version": 2,
"isDeleted": false
},
{
"objectType": "TICKET",
"portalId": 62515,
"objectId": 176602,
"properties": {},
"version": 3,
"isDeleted": false
},
{

Optional Parameters How to use Description
Offset offset=
Used in the request URL
Used to get the next set of results. Check the value of hasMore in the response to see if there are more tickets to get. If hasMore is true, you use the returned offset value in the &offset= parameter of the next request to get the next set of records.

Ticket properties

&properties=Used in the request URL
This parameter can be included multiple times.
By default, only the ID and a few other system fields are returned for the tickets. You can include ticket properties in the response by requesting them in the URL. This parameter can be included multiple times to request multiple properties. See the example for more details.

Ticket properties (with history)

&propertiesWithHistory=
Used in the request URL

This parameter behaves exactly like the properties parameter above, with the exception that properties included with this parameter also return the full version history for the property.

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